Terms & Conditions
Dear Guests! For your comfortable stay and to avoid misunderstandings, we ask you to carefully read and follow the booking rules! 1. You can book a room: * on the official website, *by phone +7(3822) 99 45 00, *by email k-dom5555@mail.ru , *when visiting the hotel in person. If you book a room with our partners, then their manager provides detailed information about the booking. 2. The booking request must contain the following information— - Full name of the guests; - Dates and times of arrival and departure of the Guest (group of Guests); - Room category; - Contact phone number/email address. — Send all your wishes, corrections, important questions only by e-mail k-dom5555@mail.ru or by phone number +7(3822) 99 45 00 3. The hotel confirms the booking immediately upon receipt of the request. In case of confirmation of the application, the Hotel sends the Guest a booking confirmation message with a letterhead and all the details. 4. If you leave a booking request on the official website, it means that you voluntarily consent to the processing of your personal data, agree to the terms of the Offer and cancellation of the reservation. 5. If there have been any changes in the dates of arrival / departure, the number of people, it is necessary to duplicate these changes by e-mail k-dom5555@mail.ru or by phone number +7(3822) 99 45 00 6. The day of stay at the hotel is calculated from 14-00 to 12-00 the next day. Early check-in or late check-out is possible for an additional fee. 7. The booking is considered guaranteed if you have received a confirmation with the booking number on request and have made an advance payment in the amount of the first night of your stay. 8. Legal entities make full (100% payment) to the settlement account of IP Shukyurov F.R. to provide a full package of documents.Our team is ready to advise you on any booking and cancellation issues.